Servelec and Total Mobile announce partnership in health and social care

Link-up extended to provide 127 health and social care organisations with mobile access to their workload

Servelec has extended its strategic partnership with Totalmobile to facilitate the mobilisation of health and social care providers by enabling them to access the clinical information they need on the move.

The strategic partnership will see Servelec and Totalmobile develop a suite of applications for the health and social care workforce according to role, giving them instant access to critical information around an individual without having to return to base to access documents, or submit notes into a desktop PC.

A range of solutions have already been created for the healthcare sector, linked to Servelec’s Rio Electronic Patient Record (EPR) product.

Through research among its customer base, Servelec found that as much as an hour per nursing practitioner could be saved each day by enabling access to patient information and secondary consultations through a mobile app.

Providing clinicians with easy access to patient information, along with the ability to efficiently complete clinical forms on a device, at the point of care, provides great benefits for everyone involved in the delivery of care

Mobile solutions for Servelec’s social care platform, Mosaic, are currently in development, including a solution that will enable social care workers to easily organise visits and update case management notes while on the move.

It is currently estimated that social workers spend around 30% of their time in the office, which Servelec and Totalmobile hope to reduce to 10% through use of the app, meaning they can spend more time with clients.

Alan Stubbs, chief executive at Servelec, said: “We recognise that to better support practitioners in their roles, the nature of what customers require from our systems is changing.

“They often need to access our systems away from traditional care settings, but may not require the full system to be at their fingertips.

“We’re working with our customers to define the needs of their frontline staff and to make sure our products work with them on their mobile journey.”

Jim Darragh, chief executive of Totalmobile, added: “Providing healthcare professionals with the right mobile working solution empowers them to deliver the highest standard of care, while improving their own working lives and delivering a range of transformational benefits to the organisation.

We regularly speak to customers who have improved the capacity of their workforce by over 20%, reducing the stress on their existing staff and ensuring the service user benefits as a result

“We regularly speak to customers who have improved the capacity of their workforce by over 20%, reducing the stress on their existing staff and ensuring the service user benefits as a result.

“The strategic relationship with Servelec is very exciting as it brings two best-in-breed technologies together.

“Providing clinicians with easy access to patient information, along with the ability to efficiently complete clinical forms on a device, at the point of care, provides great benefits for everyone involved in the delivery of care and I’m confident this is a relationship that will have an incredibly-positive impact on the health and social care sector.”

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