North Tees and Hartlepool selects Lexmark to provide print services

NHS Global Digital Exemplar Programme accesses market-leading technology

North Tees and Hartlepool NHS Foundation Trust (NTHFT) has chosen Lexmark International as its managed print solution (MPS) provider.

This new service will provide the trust with a full managed print service, streamlining operational efficiencies and helping to control costs and promote sustainability.

“During 2014, the Clinical Digital Maturity Index (CDMI) ranked North Tees and Hartlepool NHS Foundation Trust in joint 121st position in the NHS acute provider rankings,” said Dr Graham Evans, chief information and technology officer at the trust.

“The same report published in February 2018 showed the trust in joint first position nationally.

“As a national digital leader it is important to implement market-leading technology to help us maintain this position and level of digital maturity.”

The trust is part of the national Global Digital Exemplar programme, an internationally-recognised NHS initiative delivering exceptional care, efficiently, through the use of world-class digital technology and information.

As a national digital leader it is important to implement market-leading technology to help us maintain this position and level of digital maturity

It initiated this agreement as a GDE Fast Follower as a result of the successful rollout of the Lexmark managed print services at another GDE site, Liverpool Women’s NHS Foundation Trust.

“It was great to be able to showcase the GDE work we are doing,” said Jaki Allen, programme director at Liverpool Women’s NHS Foundation Trust.

“The Lexmark MPS works very well and, through robust governance and regular data analysis, we are working with Lexmark to ensure the programme delivers continuous improvement throughout the contract.

“By NTHFT also appointing Lexmark as its partner of choice for this technology, it demonstrates the value of the GDE blueprint process and sharing best practice.”

By accessing the OJEU-compliant Healthcare Content Management Framework, hosted by The Countess of Chester Commercial Procurement Department, NTHFT was able to start implementation straight away, delivering the benefits of the technology and maximising the in-year savings identified in the business case.

“A number of digital initiatives presents NTHFT with a real opportunity to transform health and social care,” said Dr Evans.

“The managed print project specifically supports how the use of data and technology can reduce the reliance on paper with the additional benefit of reducing administrative burden for care professionals.

“We wanted a partner which specifically understood the challenges of the healthcare environment and which was at the forefront of digital innovation.”

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