North East London NHS Foundation Trust paves the way to digital maturity

Trust enables fast, safe, and secure access to clinical applications with Imprivata

Imprivata has deployed its OneSign Single Sign-On solution at North East London NHS Foundation Trust to speed up access to essential clinical applications while maintaining security.

The solution, supplied via Imprivata reseller, CDW, provides medical staff with fast, safe, and secure No Click Access to applications using their employee smart cards.

Password fatigue was a growing concern across the trust, with employee feedback forms revealing that 50% of staff admitted to having some form of password memory aid that was either visible or easily accessible.

Since implementing Imprivata OneSign across the Trust, the ease of use has encouraged better cyber hygiene among employees and improved audit trails and data governance.

David Haymes, project manager at the trust, said: “Once people saw how easy it was to access applications using Imprivata OneSign, we had little resistance.

“The impact was almost immediate. Staff were no longer battling password fatigue, but getting on with their day-to-day jobs without technology barriers

“The impact was almost immediate. Staff were no longer battling password fatigue, but getting on with their day-to-day jobs without technology barriers.

"In feedback surveys, 81% of staff said the solution had made access to applications quicker and easier. This was a smoother transition than we had hoped.”

Prior to implementing Imprivata OneSign, the average user within the trust accessed eight different applications daily, taking 8-9 minutes to log in per user.

With Imprivata OneSign, the ease and speed of No Click Access has motivated staff to keep their smart cards on them at all times.

And log-in times have been dramatically reduced, increasing effectiveness and improving security, data governance, and audit trails.

Quick and secure access to essential clinical applications, both on wards and within the community, has improved efficiency and delivered positive benefits to both patients and staff. Now, rather than battling with technology, staff are able to focus on patient care and utilise essential clinical applications quickly, making informed decisions without delays, and improving patient outcomes.

Since implementing Imprivata, the feedback has been so overwhelmingly positive from staff that the trust will soon deploy Imprivata Spine Combined Workflow which will deliver the same fast, secure, No Click Access to NHS Spine-enabled applications at the point of care.

The trust has succeeded in achieving its ambition, and with the introduction of Imprivata Spine Combined Workflow, will soon be taking another step along the road to its digital transformation journey

Eoin Perera, UK healthcare sales manager at CDW, said: “Imprivata provides a solution that can be implemented to streamline access into the applications and services consumed by IT users, without over complicating the way users consume the IT service.

“Imprivata OneSign Single Sign On can remove the barriers of password complexity, improve security, and efficiently allow users access to their services in a more-timely manner, allowing medical staff to spend more time with patients, rather than struggling along with IT access.” <.p>

And Dr Sean Kelly, chief medical ifficer at Imprivata, added: “North East London NHS Foundation Trust wanted to explore ways to use technology to reduce risk, improve efficiency, and deliver the highest-quality patient care.

“The trust has succeeded in achieving this ambition, and with the introduction of Imprivata Spine Combined Workflow, will soon be taking another step along the road to its digital transformation journey.”

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