Managed service contract for picture archiving and communication system (PACS)extended
The Norfolk and Norwich University Hospitals NHS Foundation Trust was one of the first NHS trusts to implement a fully-integrated PACS system in 2001.
In 2012 they agreed a managed service contract with Fujifilm and installed Synapse PACS and Synapse 3D.
The current managed service contract, which has just been renewed, includes a fully-integrated PACS system within the trust and satellite hospitals, in addition to 15 plain-film X-ray retrofits, and over 80 reporting/clinical PACS workstations.
In 2016 the trust underwent a market testing exercise, not only to review the current Fujifilm managed service, but also to futureproof the radiology department’s planned growth over the next five years.
“The goal of the exercise was to help improve patient care within the region and also maximise efficiencies across all areas of radiology” said Martin Doddington, PACS and IEP manager at the trust.
“Not only did Fujifilm demonstrate outstanding value for money, but advances in technology such as the D-Evo II wireless Digital Radiography (DR) detectors and the FDR Go Flex portable DR system demonstrated huge dose reductions across all D-Evo II retrofit rooms and portable imaging, and a 40% efficiency improvement in patient workflow.
“Fujifilm has also been working closely with teams at the Norfolk and Norwich and James Paget Hospital to implement seamless image sharing across different PACS systems at both hospitals.
“This is expected to transform patient care for local patients treated across both sites.”
Fujifilm Synapse PACS at the Norfolk and Norwich now provides instant access to over 16 years’ worth of clinical imaging - 4.6 million studies/260 million images - across multiple sites, with seamless integration with market leading applications such as CVI42 and Cadens. This, combined with over 100 state-of-the-art reporting and clinical workstations, allows for instant and accurate diagnosis for patients throughout the region.
“The trust is also working with Fujifilm to install and commission 11 new D-Evo II retrofits, four Computed Radiography (CR) retrofits, and portable DR technology which will provide huge benefits to our patients” said Doddington.
“Despite the challenges faced by the NHS, the Norfolk and Norwich Hospital continues to work with Fujifilm to ensure we are on the leading edge of technology.”
Adrian Waller, general manager of Fujifilm Medical UK, added: “Our teams have worked closely with Norfolk and Norwich over recent years to establish a trusted and strong relationship and to overcome the historic issues and problems that this site encountered.
“Fujifilm systems offer improvements for patient care, efficiency for hospitals and excellent value for money, but what really sets us apart is our ability to focus on our customer needs and deliver a service that exceeds their expectations.”