Mid Yorkshire Hospitals NHS Trust goes live with Civica’s Cito

Cloud-based digital platform for integrated health and care rolled out across all departments

Cito provides real-time access to patient information at the point of care

Cito, the digital healthcare platform from Civica, provides real-time, single-view access to critical patient information.

And it is now being rolled out across all wards at Mid Yorkshire Hospitals NHS Trust, to help improve processes, free up clinical time, and allow the trust to focus further on improving patient care and outcomes.

An acute hospital spread over three main sites in Wakefield, Dewsbury and Pontefract; the trust serves a population of around 500,000 people, with 8,000 employees and a turnover in excess of £500m a year.

As a user of Civica WinDIP since 2009; the transition to Cito as its main clinical platform now fulfils a major strategic aim of the trust.

With patient care at the forefront of all we do, Cito will mean a better quality of patient experience alongside stronger outcomes for all our service users

Mid Yorks expects that patient information will be found and retrieved more rapidly, saving up to 30 seconds per patient contact, equalling up to 19,000 hours saved per year.

Patient safety is also increased as clinicians can access multiple clinical systems, giving a single version of the truth at the point of care, saving time and reducing errors.

In outpatient clinics alone, the trust estimates savings of up to 3,200 hours per year.

And, as part of the trust’s paperless agenda, 150 Cito eForms alongside workflow functionality will see a reduction in outpatient scanning, with more than 1.7 million pieces of paper removed or saved.

During the implementation, which involved more than 100 specialties and services across three sites simultaneously moving to full access, clinical user feedback across the trust was highly positive: with the system praised for its fast performance, intuitive interface, and the ability to access multiple clinical systems at any one time while the user was in clinic with the patient.

Paul Curley, chief clinical information officer at the trust, said: “As a major trust offering acute services to more than half a million people, it was imperative for patient care that the go-live to Cito was as seamless as possible across all departments.

“By bringing in the Cito platform, we expect to benefit from improved efficiency, productivity and clinical safety.

“With patient care at the forefront of all we do, Cito will mean a better quality of patient experience alongside stronger outcomes for all our service users.”

Cito will enable the trust to truly deliver better outcomes for patients via increased productivity, reduced delays in care provision, and more-effective progress through care pathways, both now, and as the trust transforms further

David Roots, executive director of health and care at Civica, added: “We’re delighted to support Mid Yorks through such a successful go-live of Cito and are proud to have worked in partnership with the trust on every step of its digital transformation journey.

“Cito will enable the trust to truly deliver better outcomes for patients via increased productivity, reduced delays in care provision, and more-effective progress through care pathways, both now, and as the trust transforms further.”

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