Irish hospital leads EHR race

Galway Clinic to become first Irish Hospital to enable patient access to health records

Galway Clinic is undergoing an ambitious project to become the first hospital in Ireland to enable patients to access their Electronic Health Record (EHR) online.

To achieve deployment by November 2016, the clinic has installed MEDITECH’s latest EHR platform, MEDITECH 6.1, and is using BridgeHead Software’s RAPid Data Protection suite to ensure the system, as well as the rest of the hospital’s data, is fully protected and recoverable in the event of a system outage, data corruption, loss, or major disaster.

“At Galway we pride ourselves in leading the way with healthcare technology,” said Raphael Jaffrezic, chief information officer at Galway Clinic.

“It’s important to us that we empower our patients to take control of their own care and to become an active player in their own treatment. We are, therefore, upgrading our EHR system and aim to put this in place by November 2016 to become the first Irish hospital to provide patients access to the EHR.”

As part of the project, Galway needed to ensure they employed a fully-comprehensive data and system protection environment to safeguard the MEDITECH application as well as other data from across the healthcare enterprise.

Galway selected BridgeHead Software’s RAPid Data Protection, with the additional MEDITECH components, to create reliable, recent copies of all patient information that can be easily brought back into live production quickly and predictably, should it be required.

“BridgeHead was the natural choice for us when it came to backing up our entire data estate. They have a high level of integration expertise when it comes to the MEDITECH platform and they also provide us with great support to give us peace of mind that data from across the entire organisation, including all patient information, is always safe and instantly accessible should an outage ever occur,” said Jaffrezic.

Healthcare data has unique characteristics that not all commodity, off-the-shelf data protection applications are able to cater for, whereas BridgeHead’s RAPid Data Protection suite is specifically designed for healthcare organisations. As a result, it is perfectly placed to handle data generated by the breadth of applications typically found within a hospital, and it offers the most-appropriate protection methodology as best befits the characteristics of often disparate data. Additionally, BridgeHead has unique data backup and recovery capabilities for the MEDITECH EHR. Designed in conjunction with MEDITECH, these capabilities allow the RAPid Data Protection suite to provide a back-up and archiving solution that supports all MEDITECH data and all the certified SAN platforms on which that data resides.

Tony Tomkys, vice president of UK and Ireland at BridgeHead Software, said: “We are delighted to help Galway Clinic ensure it provides a resilient, fully-protected healthcare data environment. In the event of any unforeseen circumstances, Galway and its patients should be reassured that all data – clinical and non-clinical – is fully backed-up and can be recovered and accessed at any point in time without impacting day-to-day operations.”

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