Inhealthcare helps NHS trust increase capacity at community health operations centre

Lincolnshire Community Health Services NHS Trust uses online referrals system to organise community services

The new referral system can be used by both patients and healthcare professionals

Inhealthcare has partnered with Lincolnshire Community Health Services NHS Trust on a transformation programme to increase capacity at the provider’s busy operations centre.

The trust delivers community-based services to support people in managing their own health at home, reducing the need for hospital visits.

The operations centre receives referrals from GPs, hospitals, social services, care professionals and patients themselves and makes sure they are directed to the most-appropriate service for their individual needs.

Inhealthcare is working with the trust to develop an easy-to-use online system for handling these referrals that can be accessed by both patients and professionals.

The streamlined system will enable staff to focus on their primary roles of guiding patients to the correct community health services.

Inhealthcare is creating digital referral forms for 10 services including diabetes, tissue viability, heart failure, Macmillan support, Parkinson’s disease, and transitional care.

The new system is due to go live early in the new year.

Bryn Sage, chief executive of Inhealthcare, said: “Lincolnshire Community Health Services NHS Trust cares for thousands of people every day, supporting people to manage their health at home and reducing the need for hospital visits.

“We are thrilled to be working with them on this transformation programme to increase capacity at its busy operations centre and to help the NHS deliver more care to people living in the community.”

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