Children's hospital improves administrative processes with integrated platform
Alder Hey Children's NHS Foundation Trust is deploying a new integrated digital dictation platform to improve workflow, enhance patient care and deliver time and efficiency savings for clinicians and medical secretaries.
MedisecTRUST Digital Dictation, which includes Olympus speech microphones, tags dictated voice files from Alder Hey clinicians with central Patient Administration System (PAS) data to automatically generate clinical correspondence.
“This is a key move in our drive to improve administrative efficiencies,” said the trust’s EPS project manager, Heather Swanston.
“We had already streamlined the transfer of patient information using the MedisecTRUST solution, but transcription times will now be much faster with the integration of the digital dictation platform.”
Digital dictation eliminates the time-consuming process of physically moving paper notes and audio cassettes between hospital departments, while the tagged files allow dictations to be quickly identified and transcribed.
When a patient is selected, the system opens the integrated dictation software. The resulting voice file is then tagged to the patient and automatically appears in the relevant medical secretary’s workflow.
When the transcriber opens the voice file, the system automatically inserts patient information from the hospital PAS into a letter template. Consultants are able to edit and authorise all clinical correspondence online.
“I previously used to write my letters out longhand and pass them to my secretary for typing which was a time-consuming process,” said consultant paediatric dentist, Rod Llewellyn. “This system is quicker and more efficient.”
Tom Rothwell, Medisec Software’s managing director, added: “Digital dictation combined with an advanced workflow solution can realise significant efficiency gains and, in collaboration with Olympus, we are delighted to announce this rollout at Alder Hey.”
Following the deployment, Alder Hey has now commissioned Medisec to handle electronic delivery to GP surgeries, providing a complete end-to-end electronic process.